Privacy Policy
Effective Date: 28 June 2026
Welcome to Co-Harmony ("Co-Harmony", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our website, join our waitlist, or use our services.
This Privacy Policy has been prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Co-Harmony
Website: https://coharmony.xyz
Email: info@coharmony.xyz
Co-Harmony is a digital platform designed to help separated parents organise parenting responsibilities, organise organisation tools, and manage important family information securely.
2. Personal Information We Collect
Depending on how you interact with us, we may collect:
Information You Provide
- Full name
- Email address
- Phone number
- Account login credentials
- Profile information
- Parenting preferences
- Messages submitted through contact forms
- Support enquiries
- Feedback and survey responses
If you join our waitlist, we collect:
- Name
- Email address
- Date of registration
- Referral source (where available)
Information Collected Automatically
When you visit our website we may collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Cookies
- Analytics information
Information Uploaded by Users
Once the platform launches, users may upload:
- Parenting schedules
- Shared calendars
- Medical records
- School documents
- Expense receipts
- Images
- PDFs
- Legal documents
- Messages between co-parents
Users should only upload information they are authorised to share.
3. How We Use Your Information
We use personal information to:
- Provide our services
- Create user accounts
- Manage the waitlist
- Send launch updates
- Respond to enquiries
- Improve our website
- Analyse usage
- Prevent fraud
- Maintain security
- Send service notifications
- Provide customer support
- Comply with legal obligations
Where you consent, we may also send marketing emails regarding new features, promotions and product updates.
You may unsubscribe from marketing communications at any time.
4. Cookies
Our website may use cookies and similar technologies to:
- Remember preferences
- Improve performance
- Analyse website traffic
- Measure marketing campaigns
- Enhance user experience
You can disable cookies through your browser settings, although some features may not function correctly.
5. Analytics
We may use analytics providers including:
- Google Analytics
- Microsoft Clarity
- Other website analytics services
These services help us understand how visitors use our website.
6. Email Communications
If you register your interest or create an account, we may send:
- Confirmation emails
- Product announcements
- Waitlist updates
- Security notifications
- Service updates
- Customer support responses
Marketing emails include an unsubscribe option.
7. AI Features
Co-Harmony includes artificial intelligence features to assist users with parenting organisation and communication.
AI-generated information is intended to assist users and should not be relied upon as legal, medical, financial, or psychological advice.
Users remain responsible for reviewing any AI-generated content before acting on it.
8. Disclosure of Personal Information
We may disclose personal information to:
- Cloud hosting providers
- Email service providers
- Payment processors
- Analytics providers
- Customer support providers
- Technology partners
- Professional advisers
- Government agencies where required by law
We do not sell personal information.
9. Overseas Disclosure
Some technology providers used by Co-Harmony may store or process information outside Australia.
Where this occurs, we take reasonable steps to ensure your personal information receives protection consistent with Australian privacy laws.
10. Data Security
We implement reasonable technical and organisational measures including:
- HTTPS encryption
- Secure cloud hosting
- Encrypted data transmission
- Password hashing
- Role-based access controls
- Regular security monitoring
- Secure backups
- Access logging
Although we take reasonable precautions, no online service can guarantee absolute security.
11. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or de-identified where practicable.
12. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Delete your account
- Withdraw marketing consent
- Request information about how your data is used
Requests can be made by emailing: info@coharmony.xyz
13. Children's Privacy
Co-Harmony is intended for adults.
Parents may upload information relating to their children solely for the purpose of managing parenting arrangements.
Users are responsible for ensuring they have lawful authority to upload and share information concerning children.
14. Third-Party Services
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Users should review the privacy policies of any third-party services they use.
15. Business Transfers
If Co-Harmony is involved in a merger, acquisition, investment, restructuring or sale of assets, personal information may be transferred as part of that transaction, subject to applicable privacy laws.
16. Complaints
If you believe your privacy has been breached, please contact us first so we can investigate.
Email: info@coharmony.xyz
We will endeavour to respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
17. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated Effective Date.
Continued use of our website or services constitutes acceptance of the updated Privacy Policy.
18. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Co-Harmony
Email: info@coharmony.xyz
Website: https://coharmony.xyz
Last Updated: 28 June 2026